In this case, the customer will be responsible for the full cost of the item and any additional shipping charges. However, the delivered products must be returned undamaged, unused, functional and complete in perfect original packaging.Īfter this deadline, Monolith Shop will not accept any returns.Īll returns will be checked thoroughly, if a product or the packaging has been opened and damaged, the item will not be taken back and the item will be sent back to you. Within 14 days after receipt of the order, you have the right to cancel the contract without giving any reason and to return at your expense individual or all items. If your parcel is returned to us due to non-collection, you will have to pay the shipping costs.
Over 2KG, shipping and handling of 16.50 Euro will be charged. Under 150 Euro order value we charge for shipments up to 2KG will be charged a shipping and handling fee of 13.50 Euro for DHL. All shipments are shipped with insurance up to 500 CHF incl. tracking number.Īttention: to UK and Norway customs duties, as these are not EU countries. There are no shipping charges for parcels with an order value of 150 Euro or more. For shipments over 2KG shipping and handling of 13.50 Euro will be charged. Under 100 Euro order value, for shipments up to 2KG a shipping and postage fee of 11.50 Euro will be charged for DHL. All shipments are sent with insurance up to 500 CHF incl. For parcel shipping within Germany there are no shipping charges for orders over 100 Euro, we ship from Konstanz (DE) to EU countries, there are no customs charges and VAT.įor orders under 100 Euro we charge a shipping and handling fee of 8.50 Euro for DHL shipping for shipments up to 5KG.Īll shipments are sent with insurance up to 500 CHF including tracking number.įor parcel shipping within the EU there are no shipping charges for orders over 100 Euro, we ship from Konstanz (DE) to EU countries, there are no customs charges and VAT.
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